Employee Assistance Program

Employee Assistance Program (EAP)

We recognize that employees may experience issues that affect the quality of life at home or at work. The Employee Assistance Program, through Optum, is available to you and your household family members 24 hours a day, seven days a week at (866) 248-4096. All calls are completely confidential and there is no cost to you for using this service. Licensed counselors can provide up to 8 face-to-face or virtual visits per issue. There is no limit to the number of different issues one can use the 8 sessions on.

Access care anytime online by visiting www.liveandworkwell.com and using access code: cob123.

The professionals at Optum EAP will help by assisting, advising, and recommending options to help you or your family members.

This service can help with many issues including conflicts at work, financial or legal assistance, depression, grief, marital or family concerns, stress, codependency, or drug and alcohol dependency.

Gain a Helping Hand with the EAP

Your Rights

This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.

City of Baytown Human Resources

(281) 420-6520