Mental Health

Mental Health

Your mental health is just as important as your physical health.

We want you to know there are pathways to care that support you and your loved ones as life happens. As a member of the City of Baytown family, know your dedication to the City is valued. We desire you to thrive not just in the workplace, but also outside our walls.

Employee Assistance Program

The Employee Assistance program, through Optum, is available to you and your household family members 24 hours a day, seven days a week. Licensed counselors can provide up to 8 face-to-face or virtual visits per issue. This service can help with many issues, including conflicts at work, financial, or legal assistance, depression, grief, marital or family concerns, stress, codependency, and drug and alcohol dependency.

Get Started Today

Call: 1-866-248-4096 or visit:

Company Access Code: cob123


Something on your mind? Talk to a therapist privately, anytime, anywhere. Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

Cost for employees covered under the City of Baytown health insurance (UnitedHealthcare): $25 Copay for a week of online therapy

Visit: to get started today

City Employee Wellness Center

Did you know the City Wellness Center provides mental health assessment checks? Schedule an appointment today!

Schedule an appointment by calling the Center at: 1-832-514-6548

  • Full-time employees covered through the City’s insurance (no cost)
  • Dependents covered through the City’s health plan (no cost)
  • Full-time employees not covered on the City health plan ($50 fee through payroll deduction)

$25 Co-pay for Mental Health

Employees and their dependents covered under the City medical plan have access to the UnitedHealthcare mental health network. Mental health and behavioral health programs and resources are available to help you feel better and help you get back to being you. Behavioral health care includes mental health care with a focus on a person’s behaviors and habits as well as treatment for substance use.

Get Started Today

Call: 1-800-842-5724 or visit: and sign in to access provider information and appointment options.

Your Rights

This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.

City of Baytown Human Resources

(281) 420-6520