Mental Health

Mental Health

Your mental health is just as important as your physical health.

We want you to know there are pathways to care that support you and your loved ones as life happens. As a member of the City of Baytown family, know your dedication to the City is valued. We desire you to thrive not just in the workplace, but also outside our walls.

Employee Assistance Program

The Employee Assistance program, through Optum, is available to you and your household family members 24 hours a day, seven days a week. Licensed counselors can provide up to 8 face-to-face or virtual visits per issue. This service can help with many issues, including conflicts at work, financial, or legal assistance, depression, grief, marital or family concerns, stress, codependency, and drug and alcohol dependency.

Get Started Today

Call: 1-866-248-4096 or visit:

Company Access Code: cob123

Say Hello to Sanvello

Sanvello is a mobile app that offers clinical techniques to help dial down the symptoms of stress, anxiety and depression—anytime. Connect with powerful tools that are there for you right as symptoms come up. Stay engaged each day for benefits you can feel. Escape to Sanvello whenever you need to track your progress and stay until you feel better.

Get Started Today

Visit: Company Access Code: cob123

Select the Sanvello tile under Popular Tools

$25 Co-pay for Mental Health

Employees and their dependents covered under the City medical plan have access to the UnitedHealthcare mental health network. Mental health and behavioral health programs and resources are available to help you feel better and help you get back to being you. Behavioral health care includes mental health care with a focus on a person’s behaviors and habits as well as treatment for substance use.

Get Started Today

Call: 1-800-842-5724 or visit: and sign in to access provider information and appointment options.

Your Rights

This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.

City of Baytown Human Resources

(281) 420-6520